Collections head
Move from manual allocation and episodic review to policy-led execution, daily command-centre visibility and performance-based partner governance.
ENTERPRISE LENDER BENEFITS
Recover more with stronger governance, not louder chasing.
CollectAI helps banks, NBFCs and digital lenders build a governed recovery infrastructure across pre-due, soft buckets, field, agency, legal and resolution stages.
For leadership teams
- Portfolio visibility across products, regions, buckets and agencies
- Roll-rate, cure, PTP, RPC, CEI and leakage views
- Agency scorecards and field productivity control
- Payment closure and reconciliation discipline
- Compliance evidence and audit traceability
Quick answer
How does CollectAI help banks and NBFCs?
CollectAI helps lenders reduce slippage, improve cure discipline and strengthen recovery governance by combining early warning, account prioritization, agency oversight, field proof, PTP-to-payment closure, command-centre analytics and compliance-aware communication.
Benefits by stakeholder.
Risk and credit teams
Use early-warning signals, segmentation and treatment design to prevent slippage instead of only reporting delinquency.
Operations and vendor teams
Track agency assignments, visit outcomes, SLA breaches, evidence quality, certification and commercial payouts.
Compliance and audit
Enforce contact policy, consent, escalation approvals, communication controls and immutable evidence trails.
CXO and board
See recovery economics, roll-forward risk, cash impact, partner productivity and exception hotspots in one view.
Digital transformation
Deploy a modular recovery operating system that integrates with LMS, LOS, CBS, dialers, WhatsApp, payment and BI stacks.
Frequently asked questions
Answer-ready FAQs
Can CollectAI support multiple portfolios?
Yes. The platform is designed for multiple products, regions, portfolios, buckets, agencies and user hierarchies.
How does it improve cure?
It improves cure by prioritizing accounts, enforcing contact strategies, monitoring PTP quality, improving payment closure and reducing leakage across handoffs.
Is AI fully autonomous?
No. Material recovery decisions such as settlement, restructuring, legal escalation and write-off should remain human-approved with clear audit trails.
Does it support compliance controls?
Yes. Consent, contact policy, communication guardrails, audit logs and evidence management are central to the platform narrative.